Items can take between 4 - 6 weeks for delivery depending on the product.
All goods are inspected for faults before leaving our premises, we cannot assume liability for any damages to your item(s) prior to their arrival.
Since every piece is individually handcrafted, precise colour, dimension and design vary and cannot be guaranteed.
If someone without authority signs for your delivery at the address given by you it will not be the responsibility of Memories In Glass.
A signature is required on delivery, if you are not available and your order is returned to a mail depot it becomes your responsibility to collect it.
Memories In Glass are not responsible for HM customs charges. Value over £15 on the declaration form is subject to charges and an additional £8 customs handling fee.